Privacy Policy

How we collect, use, and protect your information

Last Updated: April 3, 2025

1. Introduction

Welcome to Ducks.now ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account
  • Upload duck images
  • Provide attribution information
  • Contact us or provide feedback
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Username and password
  • Metadata of the images you upload
  • Attribution details
  • Communications with us

2.2 Information We Collect Automatically

When you visit our site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent
  • Referring website
  • Date and time of visits

This information is collected by the web server and stored in log files. We do not analyze this data to identify individual users but only for stability and security purposes.

2.3 Cookies

Our website only uses cookies that are strictly necessary for our service to function properly. These cookies do not track you for marketing purposes, but are only used to allow you to stay logged in and prevent security threats.

We use the following essential cookies:

Cookie Name Purpose Duration
sessionid Maintains your session across page requests, allowing you to stay logged in 2 weeks
csrftoken Helps prevent Cross-Site Request Forgery attacks, a security measure to protect your data 1 year

Since these cookies are essential for our website to function, they may be automatically placed on your browser when you use our site. They do not collect personal data for marketing or analytics purposes.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and display uploaded duck images
  • Communicate with you about our services
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Prevent fraudulent activity and enhance security
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: When you create an account, upload images, or opt-in to communications
  • Contract: To fulfill our obligations under our Terms of Service
  • Legitimate Interests: To improve our services, prevent fraud, and ensure security (where this doesn't override your rights)
  • Legal Obligation: To comply with applicable laws and regulations

5. Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf (such as hosting providers and email service providers)
  • Other users (for attribution information you provide with uploaded images)
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Account information: Retained until you delete your account
  • Uploaded images: Retained until you remove them or delete your account
  • Usage data: Retained for 12 months
  • Communication records: Retained for 24 months

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request that we correct inaccurate information
  • Right to Erasure: You can request that we delete your personal data
  • Right to Restrict Processing: You can request that we limit how we use your data
  • Right to Data Portability: You can request a copy of your data in a machine-readable format
  • Right to Object: You can object to our processing of your data
  • Rights Related to Automated Decision-Making: You can request human intervention for automated decisions

To exercise these rights, please contact us at privacy@ducks.now. We will respond to your request within 30 days.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. When we do this, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses
  • Ensuring recipients are in countries with adequate data protection laws
  • Implementing additional data protection measures where necessary

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL
  • Secure storage of passwords using hashing
  • Regular security assessments
  • Access controls and authentication procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will promptly remove the information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, sending you a notification.

13. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ducks.now

Postal Address:

Ducks.now
c/o Kumi Systems e.U.
Gartengasse 22/7/3
8010 Graz
Austria

We will respond to your inquiry as soon as reasonably possible.